Rivur Chat Privacy Policy

Effective Date: July 1st, 2025

Introduction

Welcome to Rivur Chat, a vitual phone number application. At Rivur Communications Inc., we are committed to protecting your privacy and ensuring the confidentiality of your communications. This Privacy Policy explains how we collect, use, and safeguard your information when you use Rivur Chat. By using Rivur Chat, you agree to the practices described in this policy.

1. Information We Collect

1.1 Personal Information
When you register for Rivur Chat, we may collect personal information such as your username and email address. This information is used solely for account creation and management purposes.

1.2 Usage Information
We may collect information about your usage of Rivur Chat, including message metadata (such as timestamps and sender/receiver information). This data is used to ensure the smooth operation of our service and is not shared with third parties.

1.3 Telemetry Data
We collect minimal telemetry data to monitor the health of the application, detect issues, and fix bugs. Detailed logs are kept for 60 days then summarized and deleted. We monitor traffic patterns for billing purposes. Messages that are deleted by users are purged from our system. Internal backups are valid for 48 hours incase of system issues.

2. How We Use Your Information

2.1 Account Management
Your personal information is used to create and manage your Rivur Chat account. This includes account verification, password recovery, system maintenance alerts, and customer support.

2.2 Service Improvement
We may use usage information to improve the performance and features of Rivur Chat. This information helps us understand how our users interact with the app and identify areas for enhancement.

2.3 Telemetry Data Usage
Telemetry data is used to ensure the stability and reliability of Rivur Chat. By analyzing this data, we can identify and address potential issues promptly, enhancing your overall user experience.

2.4 Camera Access
We only access the device's camera when you trigger the Rivur Chat app to take a photo to send to your Rivur Chat contacts. We do not collect or store any personal data without your consent.

3. Data Security

3.1 Encryption
All Rivur Chat to Rivur Chat messages sent through Rivur Communications servers are end-to-end encrypted, ensuring that only the intended recipients can read them. We use state-of-the-art encryption protocols to protect your communications from unauthorized access. SMS/MMS messages sent from Rivur Chat are stored encrypted. We are not responsible the security lifecycle of the SMS/MMS messages that our on Third Party services or end user devices.

3.2 Data Storage
Your data is stored securely on our servers. We implement industry-standard security measures to protect your information from loss, theft, unauthorized access, disclosure, alteration, and destruction. We have taken steps so the cloud provider Rivur Chat operates on cannot access your data.

4. Sharing Your Information

4.1 No Third-Party Sharing
We do not share, sell, or rent your personal information to third parties. Your privacy is our priority, and we are committed to keeping your data secure and confidential. When we use Third party services to deliver Rivur Chat we are serious about selecting providers that adhere to a strict security policies. We have no responsibility of the privacy state of the device you operate Rivur Chat on as various operating systems and phone providers have unsatisfactory privacy practices.

4.2 Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities. We define a valid request is a warrant issued by a jurisdiction we recognize. We will notify you of any such requests unless prohibited by law. All requests will be listed on Government requests.

5. Your Privacy Rights

5.1 Access and Control
You have the right to access, update, and delete your personal information. You can do this by logging into your Rivur Chat account and make the necessary changes.

6. Children's Privacy

Rivur Chat is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

7. No IP Address or Location Tracking

We do not track your IP address or physical location. Your anonymity and privacy are of utmost importance to us, and we ensure that your location information remains undisclosed and secure.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Contact Us: Our Contact Form

Thank you for trusting Rivur Chat with your virtual phone numbers. We are committed to protecting your privacy and ensuring your data remains confidential.